Safe and Secure Security Ltd Privacy Notice

Effective November 2024

This Privacy Notice sets out the type of information Safe and Secure Security Ltd collects (or is supplied with). It tells you how the information is held, who we share it with and how it is used. There are contact details for queries about your personal information. All personal data collected (or supplied) will be treated in accordance with current data protection laws in the UK (GDPR).

Please read the following carefully to understand how we will use your personal data and your rights in relation to your personal data.

What information do we collect and what information are we supplied with?

When you contact us, we create a record in your name. To that record we add information that you supply to us. We keep records when you contact us.

Data is also collected when any customer or user registers with the Safe and Secure Security application developed by MGT Design Ltd. This information is then passed onto the company that the application has been developed for, Safe and Secure Security Ltd, the Data Controller. That Data Controller can only view their own data, all other data collected from other applications is not shared. 

If you do want to receive information about services from Safe and Secure Security Ltd we will ask you to make this choice when you contact us or upon registration of the Safe and Secure Security App developed by MGT Design Ltd.

The Data Processor for your personal data is Safe and Secure Security Ltd. 

How do we use your information?

We use your personal information in the following ways:

• To process enquiries and applications.

• To provide services to customers that sign up to the Safe and Secure Security App.

• To provide certain online facilities and/or services.

• To allow Safe and Secure Security Ltd to provide services to customers by way of an application.

• Personal data is stored in an online admin system that Safe and Secure Security Ltd can use to view customer information and applications. The admin system also allows Safe and Secure Security Ltd to get in touch with customers via push notifications.

• To carry out market research to help us plan and improve our services. We may contact you ourselves or ask outside research agencies to do so on our behalf.

• To produce aggregated statistical information.

Who might we share the information with?

We might share information with other companies we work with such as Payment Integration companies where we consider this would be necessary or helpful.

Transfer of data outside the EEA

Safe and Secure Security Ltd will only transfer your personal information outside the European Economic Area where necessary safeguards have been secured by contract (this might be unnecessary but many data centres, i.e. the cloud, are not necessarily in the EEA).

How long do we keep data?

Reference to Data Retention Policy. We will publish on our website and application any changes we make to our data protection/information management policies and notify you by other communication channels where appropriate.

Where you exercise your right to removal of your personal data, we will continue to maintain a core set of personal data to ensure we do not contact you inadvertently in future. We may also need to retain some financial records about you for statutory purposes (e.g. anti-fraud and accounting matters). The ‘right to be forgotten’ is a qualified right and the public interest test will always be applied when a request for deletion of personal data is made.

How can I access the information you hold about me?

You are entitled to know what personal information Safe and Secure Security Ltd holds about you and how that information is processed. You are entitled to ask for your personal data to be corrected where you believe it is inaccurate. You are entitled to withdraw your consent to the processing of your personal data by Safe and Secure Security Ltd.

However, if the processing is necessary to provide you with the service (or information) you have requested then withdrawal may mean you will not receive that service or information. We will make it clear if this is the case and discuss your concerns directly with you before we stop processing your data.

Please make any requests or complaints to:

The Data Protection Officer
Unit 3, Bugbrooke Fields Business Park
Bugbrooke Road
Kislingbury
Northampton
NN7 4UF

Email: info@sassecurity.co.uk